Meet Our Team
We know it’s not always easy having strangers working in your home. That’s why we put this page together so you can meet us and get to know who will be caring for your hardwood floors.
Below is a small write up of each team member…
James Kramer – Owner
James has been restoring hardwood floors for more than 20 years. He started out in 1995 working for his dad’s hardwood flooring business. After finishing his ‘apprenticeship’ he decided to head out on his own and hasn’t looked back. He has a deep passion for wood floors, caring for clients and helping them see their flooring dreams become reality.
He is a huge advocate for changing the reputation of the hardwood floor refinishing industry from being known as a smelly, dusty, user of environmentally harmful products… to a clean, healthy and environmentally progressive one. In line with that, he is constantly searching for and testing the cleanest, lowest VOC, environmentally friendly products in the market.
A big believer in continuing education to stay ahead of the game and to constantly improve skills, James has many certifications including: NWFA, Basic Coatings Wood Floor Craftsman, Loba Certification and the Bona Certified Craftsman.
For relaxation, his favorite pastime is heading down to the beach with his beautiful wife, Andrea, and his adorable little baby boy. He also loves coaching kid’s basketball and fishing when he gets a chance.
One of his bigger visions is to create skilled trade opportunities for local youth here in Delaware. He’s a firm believer that going to university for 4 years is not the only path to career success. There’s a huge skills shortage in the trades and Jim hopes to be able to do his part in bridging that gap locally through a training program that’s in the works.
Andrea Kramer – Owner
Andrea is the other half of management and some would say the brains behind the business. After graduating with a Bachelor of Behavioral Science, she went on to work in human resources for 8 years before James finally convinced her to put her skills to better use in the family business.
After years in the wood flooring industry, Andrea is highly knowledgeable with all things hardwood floor related. Up until very recently, she looked after all the admin work and was proud to be Delaware’s sole female floor refinishing estimator. As a brand-new mum, she has stepped aside for a little while to care for her baby son and spend some quality mommy time with him.
Her interests include beach time with her boys and she’s a huge football fan.
Charlie - Lead Floor Mechanic
Charlie has worked as a hardwood floor mechanic since 1996. Originally a lead hand with a larger flooring business, he came to work for Delaware Valley Hardwoods in 2013. After a brief interview, he was hired on the spot. Highly skilled in all aspects of the flooring trade, he is the resident on-sight expert at refinishing, installations and repairs. He’s a huge asset to the business and you’ll love having him in your home, knowing your floors are in expert hands.
A single dad, Charlie has twin boys that he loves spending time with. His hobbies include being the “soccer dad” on weekends, transporting the twins to their games and cheering them on, as well as a big interest in motor sports.
We will add the rest of our team members very soon.
Every single one of our team understands that swearing, smoking, blasting loud music, disrespectful unprofessional behavior and dishonesty are grounds for dismissal. We promise to treat you, your family and your home with the respect you deserve, but don’t always get when hiring tradespeople.
We’re all looking forward to meeting you and helping with your wood floor refinishing project.
The floors turned out beautiful. The workers were all professional and considerate. Couldn't be happier with how our floors look and how professional this company is run.Thomas L - Chadds Ford, PA | Review on Thumbtack
in North Wilmington